Using the Returns Form below, you will be emailed a prepaid return label from our automated system.
When we receive your return, we will refund you the balance of your return less the cost of the USPS label.
Alternatively, you may ship your return in any manner you choose to: Sweater Chalet 4344 Latin Ln. Columbus OH 43220.
If you would like an exchange, please place another order for the item you would like.
International customers must generate their own return shipments using their local customs declarations.
Return Exceptions: Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Returned merchandise must be in its original unused condition with all original bags and tags.
All returns must be shipped no later than 30 days after the order has been delivered.
Please look out for our email with a return shipping label. Print it out and place it on your parcel. You may leave it in your mailbox for pickup or drop it off at any post pick up location.